SIA CCTV Operator Training Course


CCTV really is so widespread these days, that there’s a need for skilled CCTV operators in almost every sector of the economy. This means you can find CCTV operator jobs monitoring a wide range of premises or locations, for instance: council or government offices schools, colleges and universities big shops or shopping malls offices, factories and commercial premises airports, ports, train stations and roads town centres and car parks hospitals hotels and housing complexes sporting venues. Skilled, SIA licensed CCTV operators are always in demand.

General Information

Course length:

4 days Wednesday – Saturday 09:00am-8pm


Multiple choice test and practical assessment.

Instructor’s ratio:

min 1 instructor per every 18 students.

Delivery style:

Fully practical and complying with operational standards.


Car Park:

Office No 6, Lewis House, 3 School Road, North Acton, NW10 6TD


Inclusive of:

Training, Equipment, Exams, Certificates, Vat


Next door Café serves quality meals at low costs!

Instructor’s background:

Active Operational Managers with extended field experience.

SIA application pack:

Click here to order one. We help with all formalities.


Level 2 BTEC in CCTV Operations (SIA) Edexcel

Learning materials:

Professional Handbook and Hand-outs on CD Drive





Remember – quality or our training is set by our operational needs and company reputation.




SIA CCTV 29th Nov, 03rd, 04th, 05th of December 2014    

Majority of our former students, today’s successful operatives also completed following courses:

Emergency First Aid at Work SIA Security Guard SIA Door Supervisor



Those programs are comonly required by employers. Having them completed significantly increases your chance of finding decent work.

Today’s managers keep costs down as much as possible, hence priority given to multi-skilled operatives in every company’s recruitment process.

As well as operating and monitoring banks of CCTV screens the role includes reporting incidents, liaising with your wider security team and potentially contacting the police and emergency services. Shift and night work are common as most CCTV systems run 24-hours a day.

The main duties of the CCTV operator job take place in a central control room. There will typically be a bank of screens linked up to the premises’ CCTV cameras, and you could be working on your own or as part of a team. This will involve looking out for unusual behaviour to help protect staff and members of the public and guard against theft, vandalism or other illegal activities.

If you’ve worked in a security environment before this will help you get a CCTV operator job, but it’s not essential. You’ll be recording and reporting incidents either on the phone, face-to-face or on a computer, and will need to be able to get messages across.


SIA CCTV (PSS) Operatives Course Content

Core Learning and Qualifications for a Public Space Surveillance (CCTV) Licence:


Unit 1 - Working In The Private Security Industry

•Module 1: Private Security Industry and awareness of the law.
•Module 2: Health and Safety for the Private Security Operative
•Module 3: Fire Safety Awareness
•Module 4: Emergency Procedures
•Module 5: The Private Security Industry
•Module 6: Communication Skills and Customer Care

Unit 2 - Working As A CCTV Operator

•Module 1: Introduction to the Roles and Responsibilities of the CCTV Operator and Other CCTV Staff
•Module 2: Codes of Practice, Operational Procedures and Guidelines
•Module 3: CCTV Equipment and its Operation
•Module 4: Control Room Communications and Access Control
•Module 5: Legislation
•Module 6: Dealing with Incidents
•Module 7: CCTV Surveillance Techniques
•Module 8: Emergency Procedures in the CCTV Control Room
•Module 9: Health and Safety at Work in the CCTV Environment

Unit 3 - Practical CCTV Operations

This unit covers the pratical operations of a simple CCTV unit having a Pan Tilt & Zoom (PTZ) dome camera and a fixed camera attached to a display unit.



We have a proven track record in the CCTV Operator environment of delivering first class training courses

Our Instructors also work as our Operational Managers. They monitor relevancy of training programs to meet high expectations of the market. Operational scope needs strict, practical approach to training given to future staffs. You will benefit from “first hand” information, straight from the operational field, as current as it comes.


We have a proven track record in the Door Supervisor environment of delivering first class training courses, this will continue and progress its development. Our instructors have ten plus years of instruction and operational experience. Their dedication in ensuring that the methods and procedures they teach are relevant.


Council Funding:


If you have been long term unemployed (6 months) you may be able to gain funding from your local Council in order to attend our courses. Please contact us for further information by clicking “Contact Us”

Enhanced Learning Credit Scheme (ELCAS) funding for armed forces available soon!Logistic details and “welcome pack” will be emailed to you on completion of booking.



AGE LIMIT: Minimum age to attend this course is 18.


1. Four passport-sized good quality colour photographs as normally specified for passports.

Photographs should not be older than 30 days. There should be no headgear (except that worn for religious reasons) or sunglasses.

2. Loose clothing for the last day of the course.

3. Items of Identification:

2 Items from Group A below
1 item from group A and 2 from Group B

Group A

- Original valid passport (any Nationality)
- Original UK photo card driving licence
- Original UK paper driving licence
- Original Birth certificate issued within 12 months of date of birth
- Original Valid UK firearms licence

Group B

- P45 or P60
- Bank or Building Society statement issued to current address
- Utility Bill from current address e g Gas/ Electricity/ Telephone
- An addressed payslip (less than 3 months old)
- Non original Birth Certificate issued later than 12 months after your date of birth
- Marriage Certificate
- Mortgage statement (issued within the last 12 months) or insurance policy at current address (less than 3 months)
- Financial statement e.g. Pension
- Multiple bills accepted from different service providers
- Certificate of British Nationality
- British work permit or Visa (issued within the last 12 months)
- Credit card statement from current address (less than 3 months)
- Any other document to prove current address e.g. NHS card, Vehicle registration document, exam certificate
- Child benefit book
- Court summons
- Letter from Inland Revenue/DWP/Employment service or local authority
- Original Valid EU photo identity card

VERY IMPORTANT NOTE: Failure to bring valid original, correct identification and photographs as specified will result in No examination!


Great people, great learning potential and great profession to enter. I feel lucky to be taken on this course." Jamie Hill

“I would definitely recommend this course for others as it is so thorough and the value for money is outstanding because there was no expense spared on the tasks we were set for.” Joe Holder

“The instructors ability on the course were second to none, they were extremely helpful and always there for any of my needs. I would highly recommend this course to any one for all the reasons above it’s quite simply the best training I’ve ever had past and present I’m very happy. Thanks!” Darren Rogers

“I had really good time while I was learning I have met fantastic people, teachers experience           and knowledge is really impressive. Sometimes when you pay for course you have a feeling that organizers saved money on every step of the way. Symbiotic is different. It is a pleasant surprise    to realize how much I got for my money.” Aga Twardzicka

Special offers

Do more than just get licensed! Prevent others from snatching your job!


Symbiotic Training Employability Package (STEP) is designed for those candidates that are serious about entering security industry.  Today’s managers keep costs down as much as possible, hence priority given to multi-skilled operatives in every company’s recruitment process. All components of STEP are frequently required by today’s employers. Having them completed significantly increases your chance of finding decent work.

STEP contains following components:


SIA Door Supervisor Training

SIA CCTV (PSS) Operator Training

Emergency First Aid at Work Training


Learn comfortably and STEP into the operation well prepared and fully qualified!


STEP is much cheaper than separate courses, does not force you to commit to any chosen date and it is fully flexible in case of the need to pause your learning with no additional costs!

Buying STEP allows you to enter all courses included at any chosen date, without queuing or giving a notice. Places are always reserved for STEP candidates, moreover, if you need to pause your training, you can always come back on the next edition to continue. This option is the most suitable for those candidates that are uncertain if their current work commitments will allow them to comply with the course timetable.

STEP costs £395 only! 


All three courses booked separately would cost £495. STEP allows to save £100 on total costs of your training!


STEP gives peace of mind in case of necessity to rearrange the date of attendance. Our policy does not allow to reschedule the course unless the candidate booked STEP.



This is the simplest bit. All you need to do is to make one-off payment (£360) which covers the costs of all three courses and consider it done. It’s up to you to let us know about preferred dates for your attendance. We never cancel our training courses, so you can just turn up on the day and our admin will allow you to the course immediately.

To reserve your place now and to check our special offers call us on: 020 8556 0075 or 07979 311 977 or email us on: you can also place your deposit online!

Return to our Courses


If you have a query regarding a course or service please enter your details here to request a callback from a member of Symbiotic Security.